Creating index of a book in Microsoft Word
This is the
computer tips how to create index of a book in Microsoft Word.
Creating index of a book in Microsoft Word takes is actually an easy and two-step process because the feature is included in Word and you do not need to perform manual work any more. First all the required entries of the index text should be entered or typed by you and after pressing a button, index will be created by Word itself. All the typed or written entries in your document will be read and processed by Word itself to create a list which will also carry the numbering of pages.
Following steps in your Word documents should be followed in order to make or create an index of a book in Microsoft Word:
- Words should be highlighted if an index is required and an insertion point should be typed or placed to separate wordsThen Alt+Shit+X should be pressed in your document (a shortcut to open dialog box of
- “Main Index Entry” will collect the highlighted text itself. All highlighted text (to mark as index) will be collected in first level but second or sub-level entry should be typed manually by you in “Subentry” box
- Finally after going through the above-mentioned process “Mark” button should be pressed or clicked to process (dialog box of “Mark Index Entry” will remain open for further entries)
“Concordance file” probably be read by you in Word’s help which actually marks entries of an index in your document automatically. Though this file of Word sounds like an easiest way of index making but actually more trouble will be faced by you in this process of index making because whole document is searched by Microsoft Word in this process.
Thats is how the
computer tips how to create index of a book in Microsoft Word.
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Fix Windows Easy In Windows 7
This happens if one of the user accounts (not necessarily the current user account) in the system is logged on with a temporary profile. Any customizations that you make in the temporarily profile are lost after you log off the system. When Windows loads a temporary profile for an account, the following notification is shown and a corresponding event is recorded in the Windows Event Log.
Your user profile was not loaded correctly! You have been logged on with a temporary profile.
Windows Easy Transfer takes that into consideration and acts prudently by informing the user about the temporary profile, and not proceeding further. To resolve the problem, you must first fix the user account affected by this problem. Create a System Restore point and then follow these steps:
1. Logon to an administrative user account other than the user account that is experiencing the problem.
2. Click Start, type Regedit.exe and press {ENTER}
3. Navigate to the following branch and expand it:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows NT \ CurrentVersion \ ProfileList
4. From the File menu, click Export and backup the branch to a .REG file.
5. Then, locate the SID that contains ".bak" suffix. (e.g. S-1-5-21-508115838-3306226147-1483886728-501.bak)
6. Note down the "ProfileImagePath" value data for the SID with ".bak" suffix.
7. Right-click on the SID with ".bak" suffix, and click Delete
8. Exit the Registry Editor
9. Open the following folder location using Windows Explorer
C:\Users
10. Right-click on the affected user profile folder (as noted in Step 6), click Rename. Assign "-old" suffix to the profile folder. For example, if the user profile folder is "Guest", rename it to "Guest-old"
11. Login to the affected user account ("Guest" account in this case) and then log off. This regenerates a new "Guest" folder under the Users directory.
** You don’t need the following step if there isn’t any useful data left in the old user account **. I wouldn’t care much about my "Guest" profile since no critical data is stored in there.
12. Logon to an administrator account and then copy your user data from the old profile. (i.e. Copy data from "Guest-old" to "Guest") leaving out the user registry files. You have more detailed instructions at Copy User Data from a Corrupted User Profile. [Caveat: Since you're leaving out the user registry, per-user desktop customizations from the old profile is not carried on to the new profile]
Labels: hot tips
What is Google Buzz?
What is Google Buzz?
Well it is definitely a threat to the likes of facebook and twitter.
As far as searching is concerned, Google is the defacto standard for internet users. But when it comes to social networking to keep in touch with friends and family, usually sites like facebook, myspace, twitter etc are used.
Google Buzz is a new way to start conversations about the things you find interesting. It's built right into Gmail, so you don't have to peck out an entirely new set of friends from scratch — it just works. If you think about it, there's always been a big social network underlying Gmail. Buzz brings this network to the surface by automatically setting you up to follow the people you email and chat with the most. We focused on building an easy-to-use sharing experience that richly integrates photos, videos and links, and makes it easy to share publicly or privately (so you don't have to use different tools to share with different audiences). Plus, Buzz integrates tightly with your existing Gmail inbox, so you're sure to see the stuff that matters most as it happens in real time.
Google Buzz is a social networking and messaging tool from Google that is integrated into the company's web-based email program, Gmail.Users can share links, photos, videos, status messages and comments organized in "conversations" and visible in the user's inbox.
Buzz enables users to choose to share publicly with the world or privately to a group of friends each time they post.Picasa, Flickr, Google Reader, YouTube, Blogger, FriendFeed, identi.ca and Twitter are currently integrated. The creation of Buzz was seen by industry analysts as an attempt by Google to compete with social networking websites like Facebook and microblogging services like Twitter.Buzz also includes several interface and interaction elements from other Google products (e.g. Google Reader) such as the ability to "like" a post.
Google executive Sergey Brin said that by offering social communications, Buzz would help bridge the gap between work and leisure,but the service and its rollout have been strongly criticized for taking insufficient account of privacy concerns.
Google Buzz may change this. Google Buzz adds social networking functions such as the ability to share links, photos, videos and status updates with friends from GMAIL. So Google has finally extended the gmail users with the social networking tools to keep in touch with their contacts who are already in gmail.
Google Buzz is also accessible from smartphones. That makes it even more interesting. Though it is officially launched some gmail users still do not have buzz enabled for their account. As google is enabling buzz for gmail users in steps. So if you are a gmail user and you don’t have the BUZZ yet, not to worry. When it is avaiable you will automatically see it when you login.
Labels: interesting, interesting articles
5 Computer Tips on Windows Computer
These are
5 Computer Tips and tricks on Windows Computer.Try to read it and apply it to your computer.
1.An Easy Performance Enhancement
If you’re using the NTFS filing protocol on your system, instead of FAT32, you can get a bit more speed by disabling Windows® Indexing. The downside to this is that searching your drive for a specific file might take a moment or two longer, but everything else should run faster.
To disable this feature open My Computer and then right click on the drive you wish to reset – usually C-drive. Now click on Properties and then uncheck “Allow Indexing Service.” It will take Windows® a few moments to accomplish this task, based on your processor speed. If you have other hard drives, perform the same process for them. After this is done, it’s a good idea to empty the Recycle Bin and then Defragment your hard drive(s).
2.FREE Software
If you have a system and it does not have an office suite, such as Microsoft Office, and you don’t want to pay several hundred dollars to have one, try Open Office. This is a great alternative to other suites, and it’s free! Simply direct your browser to www.openoffice.org and follow the instructions for downloading and installation. Make no mistake, this free office suite is an extremely powerful set of software tools – easily a match for any competitor.
Internet Explorer (Microsoft’s Internet browser) is unarguably the standard in computers. This is why hackers develop so many malware applications to invade it. If you use a different browser, you have much less chance of an invasion by malicious software. There is a great alternative available, and it’s free. You can download a copy of Firefox at www.mozilla.org/products/firefox. You can even move your Internet Explorer settings into Firefox automatically – so you don’t lose your Favorites, etc.
3.Laptop Printer Fix
If you’re using a laptop that is running Windows® ME, and you’re having trouble printing through the USB, try this simple fix. Go to the website for the company that manufactures your printer. If you use a Hewlett-Packard, for example, go to www.HP.com and download the appropriate drivers and install them. ME has drivers that recognize the USB printer is present and attached, but not the drivers needed to make it print. Which drivers you download and install will be dependant on your printer. After installing new drivers, update the printer as necessary in the Control Panel.
4.Save $$$ When Shopping On-line
If you’re making a purchase on-line, and you know the item you want to buy, you can easily compare pricing all across the Internet. This can amount to a very substantial savings.
At this writing, I went to www.mysimon.com and typed in that I wanted to buy a printer: a Canon PIXMA iP4000. The service instantly checked the Internet and returned prices ranging from $62.00 up to $286.00. This kind of price spread is not at all unusual, especially for computers and electronics.
The My Simon website service only checks pricing, it does not provide a platform for purchasing anything, though it does link to such places. It also gives a rating for the sellers and other users’ input regarding their experiences with the company. You can order the results of the search for your product by price, so that you can quickly find the lowest price from the highest rated dealer.
5.Windows® XP Professional Only
A feature of Windows® XP Professional, that is not available in the Home Edition, is the ability to encrypt files. This encryption prevents others from opening the files in the folder you encrypt. To encrypt one or more a folders, follow these easy steps.
Click Start, then My Documents. Now locate the folder you wish to encrypt and right click on it and choose Properties.
On the General tab, click on Advanced. Put a tick mark in the box for Encrypt Contents to Secure Data. Click okay two times and the confirmation dialog box will appear allowing you to select the folder, the folder and all files, and/or the subfolders within it.
Now you'll be able to place files in this folder (or folders) and since they're encrypted, others will not be able to access them.
Labels: hot tips, interesting
5 powerful tips to get help online
5 powerful
computer tips and tricks regarding needing help that'll help you get the help you need, when you need it, and get it in a way that'll leave the door wide open for future help:
Don't lead with your chin.
Leading with your chin is a great way to get knocked on your...
The single most important thing you need to remember when you're asking for help online, whether you're asking by email or by filling out an online form, regardless of how angry or frustrated you might be, is that there's a real "live" person on the other end...
A person who has "feelings" just like you do!
Including phrases in your first request for help like...
"Are you going to help me right now, right this minute, or are you going to give me my money back?"...
Or...
"I'm starting to think this is a scam!"...
Or...
"If I don't hear back from you in one hour, I'm going to call my lawyer!"...
Might make you feel good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim and none.
Be polite.
For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...
Don't you be one of them!
A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.
DON'T SHOUT!!!
Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...
And...
The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!
Question for you...
Do you like it when someone shouts in your face?
Guess what?
Neither does anyone else! :-)
Keep your request short and to the point.
Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.
When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.
Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.
Say thank you.
After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.
The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.
Treat that person as you'd like to be treated and you'll find as I have that, more often than not, you'll get all the help you need, when you need it, and that person's door will always be open to you should you need their help again.
Do try this
computer tips and tricks about getting help online.
Labels: hot tips
How to use the email brilliantly
This is the
computer tips and tricks regarding how to use the email brilliantly.Enjoy.
When it works well, e-mail can be great. It's hard to beat e-mail for everything from staying in touch with family to requesting information from businesses or other organizations. Want to send the same message to several people? Communicate with someone across the continent? Transmit photos, manuscripts or other information? For speed and efficiency, this virtually instantaneous medium is one of the most convenient features of modern life.
But e-mail is not without problems. If you key in the name of an intended recipient but your message keeps bouncing back, you might not be singing e-mail's praises. Ditto for attachments that won't open or other such nuisances. With just a little patience, though, you can readily overcome most e-mail problems. What follows are 4 common e-mail problems along with solutions for overcoming them.
Problem – Returned Messages
This may be the most frustrating of all e-mail problems. After taking the time to create a message, you click on the “send” button and consider your task accomplished. But the next thing you know, the message pops up in your in-box with a heading that it did not reach its intended recipient.
Solutions
First, take the simple step of checking to see that the address of your recipient has been entered correctly. This may seem obvious, but sometimes the only thing wrong is a misplaced letter, the use of “com” instead of “net”, or some similar error. If you know the correct address, this is a straightforward matter of double checking each character. If not, you might need to experiment by sending multiple messages, or by entering alternative addresses with slight variations. Under this approach, you simply keep track of which messages are bounced back and compare them with the overall list of addresses you used. If you sent four variations but only three were returned, you have solved the problem by the process of elimination.
Sometimes the source of your problem lies with the recipient. If messages to other addresses go through but fail here, try to contact the intended recipient by other means and report the situation. The cause may range from a temporary problem with the recipient's server to a switch to another e-mail provider, to a full in box. In this case, simply waiting may be the best recourse. Or a phone call or other communication may be required on your part to obtain the correct e-mail address. If all your messages are being returned, you may have a connection problem. See below for more details.
Problem 2 – You Have Lost Your Connection
Sometimes a failure to send or receive e-mail can be traced to a lost connection with your Internet service provider.
Solutions
If you see a “failure to connect” or “no response” message or have otherwise determined that you have failed to connect, double check to make certain there are no physical problems.
First, check your cables and connections. If you use a dial-up modem, listen to make sure it produces the normal high-pitched dialing sound. If not, the problem could be a loose connection. Locate the phone cord that runs from the back of your computer to the phone jack, and then make sure that each end is plugged in snugly.
If you will don't hear the expected dialing sound, check to make sure your phone cord is undamaged. If it seems worn, replace it with a new one. Other steps include making certain the line is plugged into the right port, and checking the phone jack by plugging the cord into a different jack. If you hear the dialing sound after any of these steps, you have made a successful connection.
Connection problems may be more common with dial-up modems than with broadband connections, but the latter are also dependent on physical connections. A loose wire or poorly connected cable can easily be problematic. Sometimes a glitch occurs that can be best addressed by repeating portions of the initial set-up process. A simple fix touted by Verizon technical service reps for some DSL (digital subscriber line) customers is to disconnect the three lines from the back of the modem and then reconnect them in a specified order. When this action is taken, the online connection is immediately regained.
If you are online but keep getting bumped off, the lost connection can be the result of an unintended software command. In Outlook Express, for example, you will find the command “Hang up when finished.” If the box in front of this phrase is checked, the connection will automatically be severed each time you send or download e-mail. Sometimes a misdirected click of your mouse will cause you to place a check in the box even though you do not realize it. Simply click on the check mark to make it disappear, and the hang-ups will cease.
These 2 common e-mail problems are quite easy to determine and when rectified will make your emailing experience more enjoyable.Do try these
computer tips and tricks for your emails.
Labels: hot tips
Scareware virus
Fake antivirus programs, which are often referred to as "scareware," is the third and arguably most irritating leg of the malware stool.
With scareware, a warning pops up on your computer screen telling you that your computer is infected and attempts to sell you a program to disinfect the program. This is the ultimate no-win situation.
If you click anywhere on the warning, you get infected. If you ignore the warning, it will never go away. And if you fall for the ruse and buy the fake antivirus program, your computer will then become another warrior in the scammer's botnet army.
"This is the one thing in the world of malware that is visible," Perry said. "If you're infected, you'll know it because it's visible and bugs you all the time."
If you think you can simply hit Alt-Control-Delete — the keyboard combination that brings up the Task Manager in Windows — to rid shut down the offending program, think again. Many malware programmers expect panicked users to do this, and create fake Task Manager windows that trigger the infection.
So how big is the problem? Over 100,000 new Trojan downloaders are created every day, Perry said. Most computer users aren't knowledgeable enough to deal with the problems themselves without help, he added. "It's too vast and too pervasive."
The best defense, he said, is to install a suite of Internet security software and religiously update it.
"For right now, count your change and watch your Ps and Qs," he said. "There's no way to easily tell that something wrong is going on on the Internet."
If you’d like to learn more about the dos sand don’t of practicing safe computing, a good place to start is 13 Ways to Protect Your System, a list of security tips from McAfee’s Threat Center.
Labels: interesting
Botnets Infection
The web is also where you risk contracting a drive-by bot infection that will enlist your computer as an agent in a fraudster's arsenal.
"A botnet is a collection of infected PCs that the bad guys now own," Perry said. "Botnets are the source of all spam – they're used for ID theft, extortion, industrial espionage and finding other web pages to infect. I would call it the Swiss Army Knife of the malware world. It does a lot of things for a lot of people."
Like the majority of malware software, botnets are asymptomatic. Until you wake up and find your bank account has been drained, that is, or discover that your ID has been appropriated for use by someone else.
Labels: interesting
Trojans Virus
Ground Zero for malware is the Internet itself. The Web is by far the most common vector for malware infection, Perry said. "The most universal thing of all that's involved in cyber bad guy activity is the Web."
Users don't even have to click anything on websites to infect their computers. Just looking is enough. "Look at the web page and Bang!, you're infected without so much as a how-do-you-do," he said.
Forsaking Internet Explorer and replacing it with another browser such as Firefox won't give you much protection either, Perry said. Malware is basically equal opportunity when it comes to browsers and browser plug-ins.
A Trojan downloader is the most common malicious software to get hit with, he said. A Trojan is any program that pretends to be something other than what it really is — a downloader is a program that downloads another program. "It's like Robin Hood," Perry said. "He shot an arrow with a string over a tree branch. He used the string to drag up a rope and the rope to drag up a basket of stuff."
In the past, sites devoted to porn and file sharing were the usual suspects for being sources of infection. "It used to be true," but no longer, Perry said. “We’ve seen government agencies and the Roman Catholic Church get infected; we’ve seen railroads and airlines and the British Museum get infected. There is no safe web page.”
To make matters worse, infected computers are often asymptomatic and appear to be functioning normally. Many Trojan viruses don't slow your computer down or make your cursor go crazy. Like high blood pressure, malware is a silent killer.
"Unfortunately, there's a big cognitive disconnect on the part of users who have seen movies where the virus comes on the screen and announces that it is infecting you," Perry said. "Any malware you see today will be by design as symptom free as they can possibly make it."
Labels: interesting
Smartbooks
Smartbooks are the newest book on the block, taking several star turns at the Consumer Electronics Show in Las Vegas this year, including the introduction of HP's Slate and Lenovo's Skylight. Smartbooks combine features of both a smartphone and a netbook computer in a device that's mobile like a phone, yet comes in a laptop-style body with a screen that's 5 to 10 inches in size. Other features include extended battery life, 3G connectivity and GPS capability.
Qualcomm, the world's largest cellphone chip supplier, has a lot invested in the smartbooks game. Its Snapdragon line of chipsets power the new Nexus One smartphone by Google as well as Lenovo's new smartbook.
"A smartbook melds together the best of a netbook and the best of a smartphone," said Mark Frankel, VP of product management for Qualcomm CDMA Technologies. "It's always on, always connected." And it has long battery life, 8 to 12 hours, according to Frankel.
Aside from the early adopters, who rush to retailers when any new tech product is released, Frankel thinks that smartbooks will initially win over the consumer side of the market.
But he thinks that business users will be converted soon, too. "If I'm a lawyer and have a 150-page contract to develop, I'll probably do that at my desk," he said. "But when I have to go across the country to negotiate it at my client, I'd much rather have a smartbook with me."
Labels: interesting
How To Write the Good Password
1. Don't be so easy."123456" is the most commonly used password out there. "QWERTY" is number 20. "Password" is number four.
These disturbing statistics are from a recent analysis by Imperva, a computer security firm in Redwood Shores, CA, of a recently discovered file of 32 million stolen passwords. Similar research both 10 and 20 years ago revealed similarly sad situations.
2. Longer is better.The same study also found that 26 percent of people used passwords that were only 6 characters long. In fact, nearly half were shorter than eight characters. With six characters, your password can have 308 million letter combinations. That sounds like a large number, but for modern hackers with automated password cracking programs, six characters spells "easy meat." NASA warns its employees that hackers can try that many combinations in a few minutes – and then start ransacking your account.
3. Use the shift key.If your measly six-letter passwords combines uppercase and lowercase letters, things aren’t quite as hopeless, as you have upped your game to 19 billion combinations. If you move on to eight characters (which NASA advises as a minimum) you're up to 53 trillion.
4. Comic book cussing is good.Including characters from outside the alphabet (including numbers) sends the possible combinations sky-high. Indeed, NASA calculates that an eight-symbol password with at least one lowercase letter, one uppercase letter, one numerical character, and one special character or punctuation mark gives slightly more than 6 quadrillion (that's 6 followed by fifteen zeros) combinations.
5. Keep it centered.By now you've figured out that you should not use any words out of a dictionary. This includes slang and vernacular, plus names, especially your own. Variants of e-mail addresses are also unwise. Obviously, the way to go is potential gibberish, like "Szb21#^&." But keep in mind that some passwords are gleaned by hacking into computers where intruders can find stored passwords. Those are stored in encrypted form, but there's software that can attack the encryption. Nearly all encrypted passwords are stored with the last character in clear text, warns NASA, so the last character is a throwaway. So put the funny, unpredictable characters in the middle of the password. In other words, our example would be better as "Szb#^&21."
6. Keep it fast, keep it mental.The password should be something you can type quickly, so no one can follow your fingers as they fly across the keyboard. It also has to be something you can remember with precision without writing it down – something you should never do. Experts suggest using a passphrase that stands for the password. For instance, our example could stand for "Sally's zealous boss's number's (#) up (^) and (&) it's blackjack (21.)" If that makes no sense, that's sort of the point.
7. Remain paranoid.Just because the police have not shown up at your door does not mean your password has not been stolen, somewhere. To preempt anything that may be in the works, change your password every three months. But don't add a numeral 1 to the end of the password and call it changed – do a little more work than that.
8. Don't double up.Don't use the same passwords for your office computer that you use on Web sites. Actually, it's best to use different ones each time, but its especially important to separate office from Web use, since Web passwords are more exposed to hacker theft.
9. Loose lips sink ships.Now that you've come up with a sensible password, don't divulge it – especially to sudden callers whom you've never heard of, saying they're from the corporate help desk and who have a plausible story about how they need your password in order to rescue some important file that your boss must access immediately to prevent something dreadful from happening, etc.
10. Don’t turn your back on your computer.Not that it's plotting against you, but when it comes to doing potentially illegal activities, people prefer to do it with someone else's computer. Turn off your computer when you're not using it. That saves power, too.
Labels: hot tips
5 Easy Computer Maintenance Tips
Step 1: Uninstall Programs You Don't Use
Over time, unused software collects in our computers like old keys in a drawer: They were useful for a time, but chances are you can't remember what they are for now. So if you haven't used a program in the last six months, uninstall it to free up space and allow your computer to run the important stuff more efficiently.
To do this, go to the Windows Start button, choose "Control Panel" select "Program and Features" or "Install/Uninstall Programs," depending on the Windows version. Scan the list. If you see a program you recognize and know you don't use it, right click on its name, and then click uninstall. If you are unsure about a program, leave it alone.
Step 2: Delete Temporary and Unnecessary Files
Each time you visit a site online, your computer stores information so the next time you visit, the page will load faster. This is good in principle, but temporary files add up over time, and may ultimately slow the load time of applications. If you haven't deleted temporary files in a year or longer, you may be able to free up 10 percent or more of the computer's memory.
To do this, go back to the Start button, select "Computer" or "My Computer," right click on the "C" drive, select "Properties" click on "Disk Cleanup" and select "All Users" if you get a popup window with that option. Once you give it the go-ahead, Disk Cleanup will calculate how much space you will be able to free up. Click to check the boxes in this window. If you disagree with Disk Cleanup's recommendations, simply make sure that box is unchecked. And then stop – don't click "Okay" yet. Rather, select the "More Options" tab and proceed to Step 3.
Step 3: Delete All but Most Recent System Restore
Free up more disk space by removing all but the most recent restore point. As a standard function, Windows takes a snapshot of the contents of your computer at regular intervals. This procedure will keep only the most recent one.
Click "Clean up." This takes a fraction of a second, but as you proceed with the Disk Cleanup, be patient. This process may take up to half an hour or longer if it's been some time since the last cleanup.
Step 4: Defrag
Data is written and stored in disk blocks. Over time, files are deleted and new files are added. If a file cannot be stored in adjacent blocks, they become fragmented. One 5 megabyte jpg. photo file, for example, could be scattered across 5,000 disk blocks. Instead of pulling the pieces of a file from adjacent blocks, the computer has to gather them up, which of course takes longer. Defragging is simply a way of eliminating empty blocks and putting files back together.
Your Properties window should still be open. Select Tools. Click on "Defragment Now." This process may be scheduled as an automatic task about once a week.
Step 5: Scan for Viruses, Spyware, etc.
Now that your computer is clean, use your security software to do a sweep for viruses, worms, and spyware that can damage your computer and compromise your privacy. This step should be faster now because you've already deleted unnecessary programs and files, which can save scan time.
Labels: hot tips